Akia Integration

Phase 1 – Standard 33 Lock Hardware & Software Setup

Before connecting the locks to Akia, all 33 Lock hardware must be installed, connected, and configured within the 33 Lock ecosystem.

Step 1 – Complete Initial 33 Lock Set-up

1. Review our getting started guide here.
2. Download and sign up with the free TTLock App.
3. Install the 33 Smart Lock according to the standard installation procedure by following the product specific user manuals here.
1. Ensure each lock powers on properly, the handle, latch and bolt operate smoothly and the lock can be locked and unlocked.
2. Add the lock to TTLock App
4. Connect and add the gateway by following steps here.

Step 2 – Configure the Lock settings

1. Initializing your lock settings
1. Make sure the “Remote Unlock” feature is enabled so the integration functions correctly.
   

Phase 2 – Connecting to Akia Integration

Once the 33 Lock setup has been completed, proceed with the Akia integration process by referring to their Help Docs here and video guides here.

For convenience, we’ve also included the first steps of the integration below.

1. Log onto your Akia portal
2. Go to the Devices page in Settings
3. Click + Add Device to bring up the Seam popup window to log in to your lock account.
1. Select TTLock for your device brand
4. Once you have authorized the connection, the locks in your account will populate in Akia
1. If any locks are missing or you have made updates since connecting your lock account with Akia, click Refresh Devices to have Akia sync with your lock account.
5. Finalize your hardware configuration (including room mapping and guest pin generation) by visiting their knowledge base here.