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33 Lock Help Documentation
FAQs
FAQs
Quick answers to common questions about setup, features, and usage.
General Lock Questions
How does 33 Lock automate guest access?
How long do the batteries last in my locks?
Can I view lock logs to see who accessed a lock and when?
Do the locks still work during an internet or power outage?
How often do I need to update firmware on my locks?
What is the Warranty on 33 Lock Products?
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Installation & Compatibility Questions
Do I need to modify my doors to use 33 Locks?
Can I purchase a sample lock to test before I place a larger order?
Do I need to hire an installer to install my 33 Locks?
Gateway Questions
What are the different types of network gateways I can install?
Do I need to purchase network gateways?
How far can I install my locks from my gateways?
Can my locks connect to more than one gateway?
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