--- title: Adding Locks description: How to add new locks on the TTLock App --- [Skip to content](https://help.33lock.com/how-do-i-add-locks-to-the-ttlock-platform#main-content) [![](https://help.33lock.com/hs-fs/hubfs/v%20(Dark%20BG%20variant)%20Logo%20(5)-1.png?width=160&height=80&name=v%20(Dark%20BG%20variant)%20Logo%20(5)-1.png)](https://www.33lock.com) - [PRODUCTS](https://www.33lock.com/products) - [PARTNERS](https://www.33lock.com/partners) - [ABOUT US](https://www.33lock.com/about) Open main navigation Close main navigation - [PRODUCTS](https://www.33lock.com/products) - [PARTNERS](https://www.33lock.com/partners) - [ABOUT US](https://www.33lock.com/about) How can we help you? - There are no suggestions because the search field is empty. 1. [33 Lock Help Documentation](https://help.33lock.com/?hsLang=en-us) 2. [Managing Devices](https://help.33lock.com/managing-devices?hsLang=en-us) 3. [Connecting your Devices](https://help.33lock.com/managing-devices?hsLang=en-us#connecting-your-devices) # Adding Locks ### Overview To get the most out of your smart lock, it must first be added to the TTLock app. Adding the lock to the app enables full access to features such as remote management, passcode creation, access control, and system settings, allowing you to manage and monitor the lock effectively. ❗This requires a registered TTLock account - Download the TTLock application on*[Android](https://play.google.com/store/apps/details?id=com.tongtongsuo.app&hl=en_CA)* or [iOS](https://apps.apple.com/us/app/ttlock/id1033046018) devices - Access the TTLock Web System on desktop *[here](https://lock2.ttlock.com/)* ❗Must be next to the hardware with Bluetooth enabled on your mobile device ❗A lock must be added to an account before it can be used. #### Steps to add the lock: 1. Tap the Menu icon on the main lock page, tap “+ Add Lock” and then tap “Door Lock”. ![TTLOCK App Add lock](https://help.33lock.com/hs-fs/hubfs/Help%20Centre/TTLOCK%20App%20Add%20lock.png?width=670&height=399&name=TTLOCK%20App%20Add%20lock.png) 2. Press any button on the lock keypad to activate pairing mode. You'll hear "Please add a Bluetooth administrator." Select the lock with the "+" icon from the list of nearby locks that appears. ![](https://33lock.notion.site/image/https%3A%2F%2Fprod-files-secure.s3.us-west-2.amazonaws.com%2F085d8619-59d3-4410-bab7-eaa31b323cf4%2F505ddbea-31b0-4bf1-a5b9-bf93d86cb7fd%2Fimage.png?table=block&id=13050a6c-a1ac-8048-80ae-c8353ff0a293&spaceId=085d8619-59d3-4410-bab7-eaa31b323cf4&width=2000&userId=&cache=v2)![](https://33lock.notion.site/image/https%3A%2F%2Fprod-files-secure.s3.us-west-2.amazonaws.com%2F085d8619-59d3-4410-bab7-eaa31b323cf4%2F40697a32-e846-4576-81bd-74e5482912e3%2FPhoto_Frames_Help_Docs_(13).png?table=block&id=13550a6c-a1ac-8070-a533-fc0d87a0c647&spaceId=085d8619-59d3-4410-bab7-eaa31b323cf4&width=2000&userId=&cache=v2) ❗New locks will appear in blue, locks that have already been added to an account will appear in grey. 3. Assign a name to the lock. For certain lock types, you'll also need to specify the door’s opening direction. ![](https://33lock.notion.site/image/https%3A%2F%2Fprod-files-secure.s3.us-west-2.amazonaws.com%2F085d8619-59d3-4410-bab7-eaa31b323cf4%2F1349a6df-e687-4627-8d08-a0cc3a3fa3ee%2FPhoto_Frames_Help_Docs_(14).png?table=block&id=13550a6c-a1ac-8072-8a9c-c4af094bcf00&spaceId=085d8619-59d3-4410-bab7-eaa31b323cf4&width=670&userId=&cache=v2) ❗You cannot add a lock that is already associated with another account, if the lock you are trying to add is associated with another account, you must either: - [Delete or reset the lock](https://help.33lock.com/en-us/deleting-or-resetting-the-lock?hsLang=en-us) from that account - [Transfer the lock](https://help.33lock.com/en-us/transferring-lock?hsLang=en-us) from that account - [Getting Started](https://help.33lock.com/getting-started?hsLang=en-us#main-content) - [Understanding the Basics](https://help.33lock.com/getting-started?hsLang=en-us#understanding-the-basics) - [Initial Setup](https://help.33lock.com/getting-started?hsLang=en-us#initial-setup) - [Before You Buy](https://help.33lock.com/before-you-buy?hsLang=en-us#main-content) - [Door Templates & Compatibility Guides](https://help.33lock.com/before-you-buy?hsLang=en-us#door-templates-compatibility-guides) - [IntelliMortise Cover Plates](https://help.33lock.com/before-you-buy?hsLang=en-us#intellimortise-cover-plates) - [Installation](https://help.33lock.com/installation?hsLang=en-us#main-content) - [Installation Manual](https://help.33lock.com/installation?hsLang=en-us#installation-manual) - [Post-Installation Checklist](https://help.33lock.com/installation?hsLang=en-us#post-installation-checklist) - [Managing Devices](https://help.33lock.com/managing-devices?hsLang=en-us#main-content) - [Connecting your Devices](https://help.33lock.com/managing-devices?hsLang=en-us#connecting-your-devices) - [Lock Features & Settings](https://help.33lock.com/managing-devices?hsLang=en-us#lock-features-settings) - [Managing Lock Access](https://help.33lock.com/managing-devices?hsLang=en-us#managing-lock-access) - [Lock Adminstration](https://help.33lock.com/managing-devices?hsLang=en-us#lock-adminstration) - [Integrations](https://help.33lock.com/integrations?hsLang=en-us) - [FAQs](https://help.33lock.com/faqs?hsLang=en-us#main-content) - [General Lock Questions](https://help.33lock.com/faqs?hsLang=en-us#general-lock-questions) - [Installation & Compatibility Questions](https://help.33lock.com/faqs?hsLang=en-us#installation-compatibility-questions) - [Gateway Questions](https://help.33lock.com/faqs?hsLang=en-us#gateway-questions) - [Troubleshooting Hub](https://help.33lock.com/troubleshooting-hub?hsLang=en-us#main-content) - [Hardware Troubleshooting](https://help.33lock.com/troubleshooting-hub?hsLang=en-us#hardware-troubleshooting) - [Warranty & Returns](https://help.33lock.com/warranty-returns?hsLang=en-us) - [PRODUCTS](https://www.33lock.com/products) - [PARTNERS](https://www.33lock.com/partners) - [ABOUT US](https://www.33lock.com/about) [![](https://help.33lock.com/hs-fs/hubfs/v%20(Dark%20BG%20variant)%20Logo%20(5)-1.png?width=160&height=80&name=v%20(Dark%20BG%20variant)%20Logo%20(5)-1.png)](http://www.33lock.com) [mailto:support@33lock.com](mailto:support@33lock.com) Copyright © 2026, 33lock.com