--- title: How to Get Started with 33 Lock and TTLock description: The following document highlights the sequential steps to onboard your locks via the the TTLock platform. Click on the hyperlinks below for more details on each step. --- [Skip to content](https://help.33lock.com/how-to-get-started-with-33-lock-and-ttlock#main-content) [![](https://help.33lock.com/hs-fs/hubfs/v%20(Dark%20BG%20variant)%20Logo%20(5)-1.png?width=160&height=80&name=v%20(Dark%20BG%20variant)%20Logo%20(5)-1.png)](https://www.33lock.com) - [PRODUCTS](https://www.33lock.com/products) - [PARTNERS](https://www.33lock.com/partners) - [ABOUT US](https://www.33lock.com/about) Open main navigation Close main navigation - [PRODUCTS](https://www.33lock.com/products) - [PARTNERS](https://www.33lock.com/partners) - [ABOUT US](https://www.33lock.com/about) How can we help you? - There are no suggestions because the search field is empty. 1. [33 Lock Help Documentation](https://help.33lock.com/?hsLang=en-us) 2. [Getting Started](https://help.33lock.com/getting-started?hsLang=en-us) 3. [Initial Setup](https://help.33lock.com/getting-started?hsLang=en-us#initial-setup) # How to Get Started with 33 Lock and TTLock ### Overview The following document highlights the sequential steps to onboard your locks via the TTLock platform. Click on the hyperlinks below for more details on each step.   #### Step 1: TTLock Account Setup - Download the TTLock application on [Android](https://play.google.com/store/apps/details?id=com.tongtongsuo.app&hl=en_CA) or [iOS](https://apps.apple.com/us/app/ttlock/id1033046018) devices - Register for a free [TTLock account](https://help.33lock.com/en-us/ttlock-account-registration?hsLang=en-us) - Sign in using your credentials #### Step 2: Install Locks - Follow the [installation materials](https://help.33lock.com/installation#main-content) to install the lock on the door #### Step 3: Add Locks - [Add the lock](https://help.33lock.com/en-us/how-do-i-add-locks-to-the-ttlock-platform?hsLang=en-us) to your TTLock account - [Initialize lock settings](https://help.33lock.com/en-us/initializing-lock-settings?hsLang=en-us) for each lock \**required step for the lock to function properly\** - Configure additional [lock settings](https://help.33lock.com/managing-devices#lock-features-settings) (optional) #### Step 4: Add Gateways - Confirm [network requirements](https://help.33lock.com/en-us/understanding-gateways?hsLang=en-us) - [Add the gateway](https://help.33lock.com/en-us/adding-gateways-to-ttlock-app?hsLang=en-us) to your TTLock account - Nearby locks will automatically connect with the gateway - Check gateway to lock [connection strengths](https://help.33lock.com/en-us/understanding-gateway-settings?hsLang=en-us) #### Step 5: (Optional): Set Up Administrators or Transfer Ownership - Add [authorized administrators](https://help.33lock.com/en-us/lock-administrators?hsLang=en-us) - [Transfer locks](https://help.33lock.com/en-us/transferring-lock?hsLang=en-us) to a different account - [Transfer gateways](https://help.33lock.com/en-us/transferring-gateways-on-ttlock-app?hsLang=en-us) to a different account #### Step 6: Create Access Keys - [Passcodes (PIN Codes)](https://help.33lock.com/en-us/creating-passcodes?hsLang=en-us) - [Remote Unlock (WiFi Opening)](https://help.33lock.com/en-us/remote-unlock-on-ttlock-app?hsLang=en-us) - [Cards (RFID)](https://help.33lock.com/en-us/adding-and-delete-access-cards-rfid-keys?hsLang=en-us) - [eKeys (Digital Keys)](https://help.33lock.com/en-us/ekeys-digital-keys?hsLang=en-us) - [Fingerprints](https://help.33lock.com/en-us/fingerprints?hsLang=en-us) - [Getting Started](https://help.33lock.com/getting-started?hsLang=en-us#main-content) - [Understanding the Basics](https://help.33lock.com/getting-started?hsLang=en-us#understanding-the-basics) - [Initial Setup](https://help.33lock.com/getting-started?hsLang=en-us#initial-setup) - [Before You Buy](https://help.33lock.com/before-you-buy?hsLang=en-us#main-content) - [Door Templates & Compatibility Guides](https://help.33lock.com/before-you-buy?hsLang=en-us#door-templates-compatibility-guides) - [IntelliMortise Cover Plates](https://help.33lock.com/before-you-buy?hsLang=en-us#intellimortise-cover-plates) - [Installation](https://help.33lock.com/installation?hsLang=en-us#main-content) - [Installation Manual](https://help.33lock.com/installation?hsLang=en-us#installation-manual) - [Post-Installation Checklist](https://help.33lock.com/installation?hsLang=en-us#post-installation-checklist) - [Managing Devices](https://help.33lock.com/managing-devices?hsLang=en-us#main-content) - [Connecting your Devices](https://help.33lock.com/managing-devices?hsLang=en-us#connecting-your-devices) - [Lock Features & Settings](https://help.33lock.com/managing-devices?hsLang=en-us#lock-features-settings) - [Managing Lock Access](https://help.33lock.com/managing-devices?hsLang=en-us#managing-lock-access) - [Lock Adminstration](https://help.33lock.com/managing-devices?hsLang=en-us#lock-adminstration) - [Integrations](https://help.33lock.com/integrations?hsLang=en-us) - [FAQs](https://help.33lock.com/faqs?hsLang=en-us#main-content) - [General Lock Questions](https://help.33lock.com/faqs?hsLang=en-us#general-lock-questions) - [Installation & Compatibility Questions](https://help.33lock.com/faqs?hsLang=en-us#installation-compatibility-questions) - [Gateway Questions](https://help.33lock.com/faqs?hsLang=en-us#gateway-questions) - [Troubleshooting Hub](https://help.33lock.com/troubleshooting-hub?hsLang=en-us#main-content) - [Hardware Troubleshooting](https://help.33lock.com/troubleshooting-hub?hsLang=en-us#hardware-troubleshooting) - [Warranty & Returns](https://help.33lock.com/warranty-returns?hsLang=en-us) - [PRODUCTS](https://www.33lock.com/products) - [PARTNERS](https://www.33lock.com/partners) - [ABOUT US](https://www.33lock.com/about) [![](https://help.33lock.com/hs-fs/hubfs/v%20(Dark%20BG%20variant)%20Logo%20(5)-1.png?width=160&height=80&name=v%20(Dark%20BG%20variant)%20Logo%20(5)-1.png)](http://www.33lock.com) [mailto:support@33lock.com](mailto:support@33lock.com) Copyright © 2026, 33lock.com