--- title: RemoteLock Integration description: Discover how 33 Lock integrates with RemoteLock to automate guest access, improve operational efficiency, and simplify property management. --- [Skip to content](https://help.33lock.com/remotelock-integration#main-content) [![](https://help.33lock.com/hs-fs/hubfs/v%20(Dark%20BG%20variant)%20Logo%20(5)-1.png?width=160&height=80&name=v%20(Dark%20BG%20variant)%20Logo%20(5)-1.png)](https://www.33lock.com) - [PRODUCTS](https://www.33lock.com/products) - [PARTNERS](https://www.33lock.com/partners) - [ABOUT US](https://www.33lock.com/about) Open main navigation Close main navigation - [PRODUCTS](https://www.33lock.com/products) - [PARTNERS](https://www.33lock.com/partners) - [ABOUT US](https://www.33lock.com/about) How can we help you? - There are no suggestions because the search field is empty. 1. [33 Lock Help Documentation](https://help.33lock.com/?hsLang=en-us) 2. [Integrations](https://help.33lock.com/integrations?hsLang=en-us) # RemoteLock Integration ### Phase 1 – Standard 33 Lock Hardware & Software Setup Before connecting the locks to RemoteLock, all 33 Lock hardware must be installed, connected, and configured within the 33 Lock ecosystem. #### **Step 1 – Complete Initial 33 Lock Set-up** 1. Review our getting started guide [here.](https://help.33lock.com/how-to-get-started-with-33-lock-and-ttlock?hsLang=en-us) 2. Download and [sign up](https://help.33lock.com/ttlock-account-registration?hsLang=en-us) with the free TTLock App. 3. Install the 33 Smart Lock according to the standard installation procedure by following the product specific user manuals [here](https://help.33lock.com/installation#main-content). 1. Ensure each lock powers on properly, the handle, latch and bolt operate smoothly and the lock can be locked and unlocked. 2. [Add the lock](https://help.33lock.com/how-do-i-add-locks-to-the-ttlock-platform?hsLang=en-us) to TTLock App 4. Connect and add the gateway by following steps [here](https://help.33lock.com/adding-gateways-to-ttlock-app?hsLang=en-us). #### **Step 2 – Configure the Lock settings** 1. [Initializing your lock settings](https://help.33lock.com/initializing-lock-settings?hsLang=en-us) 1. Make sure the “[Remote Unlock](https://help.33lock.com/remote-unlock?hsLang=en-us)” feature is enabled so the integration functions correctly.   ### **Phase 2 – Connecting to RemoteLock Integration** Once the 33 Lock setup has been completed, proceed with the RemoteLock integration process by referring to their webpage [here](https://remotelock.com/ttlock/) and Help Docs [here](https://support.remotelock.com/s/article/TTLock-Integration). For convenience, we’ve also included the relevant integration steps below. 1. Sign into your RemoteLock Account at [connect.remotelock.com](https://connect.remotelock.com/). Select the 'Integrations' tab, and choose the TTLock tile. 2. Select  " Add Account " and log in using either the email or phone number you used to create your TTLock account and your password. 1. If using the phone number option you must enter +, the  Country Code and Phone number. If you only use the phone number you will receive an authentication error and be unable to log in. 2. If an incorrect email/password is entered, an "Authentication failed" error will display. Press the back button in order to enter the correct login credentials for your TTLock account. 3. Once the correct credentials are entered, you will be redirected to import locks: 1. The locks associated with the TTLock account will display. 2. Choose the devices you would like to import. 3. The lock must be assigned a location. If you receive an error, click the 'Back to RemoteLock Dashboard' link and create a [location](https://support.remotelock.com/s/article/Locations). 4. The name of the lock can also be modified on this screen under Custom Name. 4. You have now successfully integrated your device! Lock(s) will reflect on your dashboard, and you now have the ability to assign access for Guests and Users. - [Getting Started](https://help.33lock.com/getting-started?hsLang=en-us#main-content) - [Understanding the Basics](https://help.33lock.com/getting-started?hsLang=en-us#understanding-the-basics) - [Initial Setup](https://help.33lock.com/getting-started?hsLang=en-us#initial-setup) - [Before You Buy](https://help.33lock.com/before-you-buy?hsLang=en-us#main-content) - [Door Templates & Compatibility Guides](https://help.33lock.com/before-you-buy?hsLang=en-us#door-templates-compatibility-guides) - [IntelliMortise Cover Plates](https://help.33lock.com/before-you-buy?hsLang=en-us#intellimortise-cover-plates) - [Installation](https://help.33lock.com/installation?hsLang=en-us#main-content) - [Installation Manual](https://help.33lock.com/installation?hsLang=en-us#installation-manual) - [Post-Installation Checklist](https://help.33lock.com/installation?hsLang=en-us#post-installation-checklist) - [Managing Devices](https://help.33lock.com/managing-devices?hsLang=en-us#main-content) - [Connecting your Devices](https://help.33lock.com/managing-devices?hsLang=en-us#connecting-your-devices) - [Lock Features & Settings](https://help.33lock.com/managing-devices?hsLang=en-us#lock-features-settings) - [Managing Lock Access](https://help.33lock.com/managing-devices?hsLang=en-us#managing-lock-access) - [Lock Adminstration](https://help.33lock.com/managing-devices?hsLang=en-us#lock-adminstration) - [Integrations](https://help.33lock.com/integrations?hsLang=en-us) - [FAQs](https://help.33lock.com/faqs?hsLang=en-us#main-content) - [General Lock Questions](https://help.33lock.com/faqs?hsLang=en-us#general-lock-questions) - [Installation & Compatibility Questions](https://help.33lock.com/faqs?hsLang=en-us#installation-compatibility-questions) - [Gateway Questions](https://help.33lock.com/faqs?hsLang=en-us#gateway-questions) - [Troubleshooting Hub](https://help.33lock.com/troubleshooting-hub?hsLang=en-us#main-content) - [Hardware Troubleshooting](https://help.33lock.com/troubleshooting-hub?hsLang=en-us#hardware-troubleshooting) - [Warranty & Returns](https://help.33lock.com/warranty-returns?hsLang=en-us) - [PRODUCTS](https://www.33lock.com/products) - [PARTNERS](https://www.33lock.com/partners) - [ABOUT US](https://www.33lock.com/about) [![](https://help.33lock.com/hs-fs/hubfs/v%20(Dark%20BG%20variant)%20Logo%20(5)-1.png?width=160&height=80&name=v%20(Dark%20BG%20variant)%20Logo%20(5)-1.png)](http://www.33lock.com) [mailto:support@33lock.com](mailto:support@33lock.com) Copyright © 2026, 33lock.com